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Zuora University:
Consultants + IT

Certifications for those who implement Zuora products

What's included?

  • Implementation-specific training materials and study guides
  • Proctored certification exams
  • Refresher exams to maintain your status
  • Your own Zuora sandbox, kept current with new features
  • Access to content from Zuora University: End Users + Administrators

Three levels of expertise

Earn your stripes by working your way through all three

Foundation

The starting line for all consultants: complete self-paced courses and practice hands-on skills in your sandbox before taking the Foundation exam

Advanced

The next level for those who have earned the Foundation certification: complete new coursework and log 1,000 hours on Zuora implementation projects

Expert

The final step in solidifying your knowledge: work your way through the last set of courses to earn your badge as a Zuora-certified Expert Implementer

Get certified today

Priced per seat: one time access fee + annual subscription

Answers to all of your questions

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You’ll need to join Zuora University: Consultants + Implementers. As a subscriber, you’ll complete coursework and practice exercises before attempting a certification exam. Then you’ll be certified at the Foundation level, and can pursue the Advanced and Expert-level certifications!

This training program is available to consultants (independent or those who work for one of Zuora’s partner companies) and other implementers of our products (e.g., members of Zuora customers’ IT organizations).

 

Tell us about your interest on this form. A member of the Zuora Training team will get back to you.

This training program is broken into three levels of certification: Foundation, Advanced, and Expert. At each level, you’ll complete a prescribed set of coursework in our course library and work through related practice exercises in your Zuora Sandbox before taking a certification exam. The Advanced and Expert levels both require that you also perform a certain number of work-hours on actual implementation projects before you’re eligible to take the exam.

 

The bulk of the program’s training content is built into our courses, which are sequenced into topic-specific learning paths. We cover every topic that’s related to Zuora products and the process of implementing them, and you’ll be required to complete every course in the order they’re arranged. If you’d like to learn more about specific course titles and topical content, reach out to us at training@zuora.com.

 

In addition to the course content that’s mandatory for this program, participants will also have access to our end user courses — everything from Zuora University: End Users + Administrators. This content is provided for you to reference on an as-needed basis.

Consultants and other implementers of our products (e.g., members of Zuora customers’ IT organizations) gain access to certification exams after subscribing to the training program and completing the mandatory prerequisite training. As part of your annual subscription fee, you’ll have access to certification exams as well as refresher exams (to maintain your certification). We’ll send you an email inviting you to join our testing platform.

 

If you need help accessing the testing platform, email us for help at training@zuora.com.

No, we don’t offer that a this time. Certification exams are made available to subscribers of our implementer training program.

Our software is continually evolving, and it’s important for the health of our business that Zuora consultants and implementers are up-to-date with our newly released features. Every time our product line is updated or expanded, we produce relevant training for each implementer to take before trying out these updated features in their personal Zuora sandbox. Choosing to offer subscription-based access as the only option for Zuora University: Consultants + Implementers helps us ensure that those working on Zuora implementation projects have an advanced and current skill set.

Each exam contains 75-100 multiple-choice questions, must be completed within 2.5 hours, and is proctored (either in person at a test site of your choice, or online with monitoring via webcam). For more information, please click the button on this page that says “Certification Guide.”

You must score at least 70% to pass a certification exam.

Certifications are valid as long as you continue to pass each refresher exam. The release of these exams coincide with Zuora’s biannual release announcements (typically every Spring and Fall). After each exam is made available, current subscribers will have up to 90 days to pass the exam and maintain their certification status.

 

If you choose to end your subscription to this training program, your certification will remain valid for up to six months, until the next refresher exam is made available. At this point, your knowledge is effectively outdated and we can no longer certify you.

Our certification exams are currently available in English only.