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Home : World Tour 2019 : Subscribed for D2C


NYC - SEPTEMBER 17, 2019


As ownership as we know it comes to an end, we’re seeing a generational business-model shift to subscription services & recurring revenue streams play out in industries and boardrooms across the globe. And, direct-to-consumer businesses are no exception.

Subscribed is where the Subscription Economy comes to life with real-world examples and practical guidance for companies to get ahead in the age of digital disruption. Whether you are in media, retail, telcom, consumer product goods, membership, or gaming, success in the Subscription Economy means launching new services that deliver ongoing value to meet the ever-changing needs and preferences of your customers. Business flexibility is key. Without it, you’ll be ill-equipped to iterate and adapt quickly as subscriber needs or market conditions change.

Join us at this special Subscribed for D2C Businesses event to learn how testing and iterating with pricing, leveraging subscription data & subscriber insights, taming the complexity of global payments, and building a seamless customer experience will help you manage your dynamic customer relationships and scale as quickly as your subscribers and your market.


Asif Sadiq Mbe

Head of Diversity, Inclusion and Belonging

Telegraph Publishing Ltd

David Smud


Deloitte Consulting LLP

Tyler Heun

VP, Corporate and Investment Bank Wholesale Payments

JPMorgan Chase & Company

Peter Zotto

General Manager


Tyler Lunceford

Product Expert


Subscribed for d2c businesses at a glance

Tuesday, September 17

12:00 - 1:00 PM

Registration & Lunch

1:00 - 2:30 PM

Opening & Product Keynote

Amy Konary, VP & Chair of the Subscribed Institute, Zuora
Tyler Lunceford, Product Marketing, Zuora
Jill Marchisotto, Head of Consumer Marketing, TheStreet Inc. 

2:30 - 2:45 PM


2:45 - 4:15 PM


"What does a Healthy Subscription Business in D2C look like?"

The Subscription Economy Index™ report (or SEI) reflects the growth metrics of hundreds of companies around the world and spans a number of industries including media/publishing, video, retail, membership businesses, and gaming. Attend this session to understand what a healthy consumer-focused subscription business looks like, what drives (or inhibits) that growth, and how to adopt these best practices in your own organization.

Carl Gold, Chief Data Scientist, Zuora


"The 4 Imperatives for D2C Subscription Success"

Zuora works with many of the world’s top D2C-focused companies and based on our experience, we’ve identified 4 critical imperatives for D2C subscription success, This includes testing and iterating with pricing, offers & promotions often, taming the complexity of electronic global payment & collections, leveraging subscriber data & insights to drive retention and building a seamless and scalable customer experience. Whether you’re launching a new digital service or looking to grow or scale an existing offering, hear from a panel of experts on the strategies that will get you there.

Peter Zotto, GM, ProfitWell
Kristen Vandendriessche, SVP Revenue & Technology Optimization, Stansberry Research
Tyler Heun, VP, Corporate and Investment Bank Wholesale Payments, JPMorgan Chase 
David Smud, Director, Deloitte Consulting
Jill Marchisotto, Head of Consumer Marketing, TheStreet

4:15 - 5:00 PM



101 Greenwich St, New York, NY 10006


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