Job Description

The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying, and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

Job Responsibilities

• Solution design using the full Zuora product portfolio
• Design and validate that the proposed solution architecture supports the stated and implied business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
• Articulate and present different point of views on various technologies
• Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
• Configure Zuora to meet Business requirements. 
• Design / develop unit test cases expected results as per business requirements and processes.
• Design custom solutions / workarounds for identified GAPs.
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
• Deliver Expert Services to the Zuora Partners
• Address scope creep through change order management in a proactive manner.

Requirements:

Qualification & Experience:

Bachelor’s degree or foreign equivalent in Business Administration, Information Technology, Engineering, or a closely related field.

5 years of progressive experience in the same or similar occupation.

Skills:

• Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions (Salesforce experience is a plus)
• Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with gap analysis and blueprint development
• Experience with system design using configuration and/or customization, integration, testing and support
• Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover
• Experience in Waterfall and Agile methodologies
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
• Experience with accounting and be able to converse effectively with Finance teams
• Experienced in technical accounting and IFRS / ASC606 is a plus
• Experience managing tasks on multiple projects simultaneously
• Experience in Revenue solutions will be an added advantage.
• Hands-on expertise in any ERP, CRM, or Corporate Applications like Oracle, NetSuite, SFDC, SAP, Microsoft ERPs like Dynamics 365, AX, Navision.