In our Zuora Central Platform Series, we are excited to share with you the new functionality and how it’s being leveraged across subscription businesses.
The subscription economy has taken off and with it so have the demands on subscriptions businesses to meet strict compliance, privacy, and security requirements.
Whether you’re a public or private company, small business or large enterprise, it’s a big task to keep control over your business to ensure compliance with the highest standards.
As a financial system trusted by CFOs, Zuora is committed to ensuring that compliance audits are effortless for customers so they can grow their businesses worry free. The addition of Audit Trail gives customers a powerful tool to effortlessly demonstrate compliance with SOX regulations by automatically and reliably tracking key system activities such as Login History and changes to Financial Settings and User Management. With Zuora, subscription companies operate their businesses knowing they are compliant with all regulations including: SOX, GDPR, CCPA, PCI, ASC606, SCA, CIT/MIA, Visa/MasterCard/Discover Mandates and more.
Audit Trail was a top voted feature in our Community Forum and has been highly anticipated by Zuora customers for several reasons, SOX Compliance being chief among them. Therefore, we chose to start our Audit Trail journey by focusing specifically on tracking changes with the most financial impact. To prioritize the set of changes in Zuora we hosted a panel of experts including independent auditors, internal and external compliance SMEs, and customer advisors. Based on their feedback and validation from our Zuora Community, we continued our Audit Trail journey and implemented a new microservice for managing audit events in the system.
Let’s take a look at how businesses are leveraging Data Query along with Audit Trail to generate reports for tracking changes across three major areas:
All of these reports capture who did what and when in Zuora. Administrators can use these reports for many reasons, such as tracking users compliance with SSO login policies or integrations that are using old versions of APIs. Most importantly these reports can be provided to auditors to demonstrate compliance with SOX regulations.
We are continuing to expand our audit footprint to cover all financial changes in Zuora in subsequent releases. By extending the functionality of the Zuora Central Platform we are providing our customers with a solid technology foundation so they have the agility to extend subscription management capabilities at scale.
Check out other blogs from our Zuora Central Platform Series: Custom Objects, Data Query, and Zuora Central Sandbox, and read our latest Zuora Central Platform press release here.
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